Europcar Terms and Conditions

The below T&Cs (including prices and taxes) may change without notice.

Price Inclusions

  • G.S.T.
  • Administration Fee
  • Normal excess amount for cars is $3000+GST. Excess amount for some cars, vans, 4WDs, Luxury and commercial vehicles is $3375. Normal excess can be reduced to $337.50 by paying access reduction of $29 per day. 4WDs & Luxury excess can be reduced down to $112.50 by paying an additional $39 per day.
  • Signified kilometre amount (generally unlimited).
  • Vehicle Registration
  • One way fees if applicable
  • Airport taxes and surcharges if applicable.
  • All vehicle fees related to the booking, eg.all recovery fees, Vehicle drop fees, corporate location fees, premium location fees wherever applicable.

Price Exclusions

  • Excess reduction insurance.
  • Credit Card surcharge. i.e 1.65% for Visa, Mastercard , 3.85% AMEX and 3.3% for Diners
  • Child Seats or booster seats. Child seats prices are $40.30 per rental.
  • Extra kilometre travel (if your rental is limited). Each km will be charged at $0.25/Km+GST.
  • If driver age is between 21 and 24, the age surcharge of $24+GST per day to maximum $330+GST.
  • GPS $9.95/day+GST to a maximum of $99.50 +GST. GPS are subject to availability and can not be guaranteed.
  • Extra Driver can be added at an extra charge of $3.30 per extra driver per day.
  • Any extras signed up for upon arrival, eg. vehicle snow equipment.
  • Snow coverage is compulsory for vehicles travelling above the snow line. The cost is at $7 NZD +GST per day for all vehicles.
  • For smaller Airports without Europcar Counters a “Meet & Greet” Service is provided. A fee of $25 (NZD) + GST will apply.
  • Hastings Delivery Fee – this location is serviced by Napier and a $25 (NZD) + GST fee will apply to all bookings. Remote Location Surcharge of $55.00 (NZD) applies to Greymouth for pick-up only.

* Optional extras will attract additional percentage taxes and surcharges.


Upon pickup, a EuropCar representative will authorise for the total value of the rental plus the customer's Damage Liability on credit card. This include CC accounts and Travel Agents and Wholesale accounts. The exception to this will be Bill to Accounts and IXAR,PDAR,CDMD vehicles. The customer must produce a credit card at the time of initiation. Debit cards and LOA's are not permitted. The credit card holder must be present when the vehicle is collected. You must hold a valid unrestricted licence (full licence) to drive this vehicle.

If a debit card is presented Europcar will charge your client a security bond of $338 NZD +GST plus the full rental costs. This additional security bond will be refunded back to the original card used once the vehicle has returned.


In New Zealand the minimum drivier age is 21, an additional surcharge of $24.00+GST per day applies if it is not listed in the price breakdown. Extra driver is charged at $3.0+GST per day per driver per rental, maximum $42+GST.

Child Safety Seats

Booking price does not inlcude any child seats. Child seats can be purchased upon pickup for approx. $35 per rental + GST.

Terms and Conditions for Other Companies